1. Accuracy and Layout
The customer 100% responsible for the accuracy of your layouts. Please proof all layouts carefully for all details(including but not limited to) type, layout, spelling, stats, retouching and cropping. If your agency or someone on your behalf submits approval on your order, you agree to accept order as approved. Approvals will not be taken with changes or adjustments. Bunker LA will crop all photos as proportionally necessary.
Bunker will reproduce color as closely as possible, but cannot exactly match color because of limitations in the printing process. Bunker accepts no responsibility whatsoever for color variations between submitted images and the actual artwork or product they represent. All colors contained within any RGB digital file will be converted to Bunker’s CMYK color space. This may cause the RGB colors to visually change due to color space differences. Also, your computer monitor’s calibration affects the colors displayed on your monitor’s screen. The colors on the printed cards may differ from what you see displayed when viewing your layout via Bunker’s online proofing space. The proofing site only presents the layout, text, image proportion and placement, but not color. Reorders of previous printed jobs will differ in color, contrast, brightness and sharpness from previous jobs.. Also, if your order is color critical, Bunker strongly suggests you purchase a color proof.
All Payment to Bunker for product and service is payable in full with the submission of an order. Any amount due to Bunker, which is not paid, may result in non-delivery of the order. All returned checks will be charged a fee of $25.
Bunker is required to collect sales tax on purchases shipped to California. If your order qualifies for sales tax exemption in accordance with California Sales & Use Tax Regulations you must provide Bunker LA with a Valid California Resale Certificate. Bunker requires that resale certificates be provided at the time of order via email to firstname.lastname@example.org
Refunds, Returns & Cancellation
No refunds or returns of any nature will be granted once Bunker has printed your order. Partial refunds will be provided for work not printed and completed, fees for design, layout, retouching, scanning, typeset, changes and proofing will still apply and be charged.
*Please be aware that preprint charges can and usually exceed printing charges.
3. Production Time & Delivery
Our daily deadline for receiving approvals and materials to begin work on an order is 4pm PT. All delivery and production times are approximates and not guaranteed. All correspondence regarding the order must be done so through our online proofing site. Your order may arrive late due to unforeseen delays in delivery service, natural disaster, the breakdown of equipment, bad weather, etc. Bunker is not liable for damage caused by any service carrier. Carrier claims are limited to $100. Bunker accepts no responsibility for tracking the delivery of packages shipped.
4. Ownership & Limited Use
By placing an order with Bunker, you represent and warrant that you have all necessary permission, right and authority to place an order with Bunker and; are authorizing Bunker to print such order on your behalf. Any images/graphics, text or other materials supplied to Bunker by the customer will remain sole property of the customer and the copyright thereunder has not been assigned or transferred in any manner to Bunker. However, any additional materials created by Bunker in the production of an order, (including but not limited to: typeset layouts, color scans, fonts, high resolution digital files etc…) are and shall remain the sole property of Bunker. Digital files of an Bunker assembled layout can be obtained upon customer’s written request and by payment of the applicable fee for such files. These materials will NOT be sold or traded to any other party. Bunker reserves the right to use your material as example of a Bunker’s product for any and all promotional purposes. This promotional distribution may include but is not limited to Bunker’s collateral marketing materials, website, affiliates’ websites, affiliate programs, emails, and any other marketing in any medium that Bunker may employ as necessary.
We collect the e-mail addresses of visitors to our website when visitors provide them, the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the Visitor, such as survey information, contract information and/or site registrations. Please note we do not automatically collect e-mail addresses from our website visitors. Visitors may be surveyed for feedback concerning this website. If you supply us with your e-mail address online, you may receive periodic messages from us with information on new products and services or upcoming events. Your personal information is never shared with any company or organization outside of Bunker LA.